GUEST COMMENTS

 

Comment On Our Website


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Please indicate which features would be helpful in planning a stay at Royal Cliff:

  •   Photo gallery
  •   Testimonial
  •   Videos
  •   Facilities in the resort
  •   Room & Suite information
  •   Map of the destination
  • Other (please specify & let us know what we are missing)

Which of the following would influence you to book directly on the Royal Cliff website rather than on other travel websites?

  •   Special offers/promotions
  •   Easier to make/change reservations
  •   More info on cancellation policy
  •   More photos of hotel and rooms
  •   Ability to find more information about hotels
  •   Better description of rooms and amenities
  •   Ability to find more information about the location/destination
  • Other please specify

How did you find this website?

  •   Adverisement in magazine
  •   Newspaper
  •   Attended an event at the hotel
  •   Brochure listing
  •   Corporate account
  •   Directed by search engine
  •   Guide book
  •   Radio
  •   Social Media
  •   Link from another website
  •   Newsletter
  •   Press article
  •   Previous guest
  •   Travel agent/Tour operator/Online Travel Agent (e.g. Agoda)
  •   Tripadvisor or other online review sites
  •   Word of mouth
  • Please specify the name of the source

What was the purpose of your visit to the website?

  •   Making a booking
  •   Researching information
  •   Looking at special offers
  •   Destination information
  •   Looking at specific hotels
  • Other (please specify)

What website functionality was most useful?

  •   Booking Process
  •   Photo Gallery
  •   Map & Directions
  • Other (please give more details)

Would you say this website is?

  •   Informative
  •   Stylish
  •   Luxurious
  •   Functional
  •   User friendly
  •   Inspirational
  • Other

Does the website reflect the way you perceived our brand? YesNo

Please tell us how we can improve our website?/What functionality would you have liked to use but was not available to you/could not find?

Thank you again for taking the time to complete this form and for your ideas for improving our website.


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