Royal Cliff Hotels Group, Pattaya , Thailand.
 
 
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Thailand
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The courtesy of our staff Excellent Good Poor N/A
Hotel Reservations Agent
Limousine Driver
Doormen
Luggage Porters
Concierge
Receptionists
Telephone Operators
Housekeeping Staff
Bar Staff
Restaurant Staff
Room Service Staff
Banqueting Staff
Spa Staff
 
The efficiency of our service Excellent Good Poor N/A
Making the reservation
Transfer from the airport
Check in
Check out
Escort to room on arrival
Luggage delivery
Fax and message delivery
Guest services - concierge
Telephone services
Housekeeping day service
Housekeeping evening service
Laundry service
Bar service
Breakfast service in the restaurant
Lunch/dinner service in the restaurant
Room service breakfast
Room service meals
Treatments at the Spa
 
The quality of our product Excellent Good Poor N/A
Public areas
Staff - Uniforms and grooming
Design and decor
Amenities in the room
Amenities in the bathroom
Business centre facilities
Internet and Telephone facilities
Breakfast food
Light lunch food in the bar
Restaurant food
Room service food
Cocktails and spirits
Wine selection
Banqueting facilities
Spa facilities
Value for money

Would you stay with us again? Yes No
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