CAREERS

 

CAREERS


PASTRY CHEF

Qualifications

  • Good Bachelor’s degree in the culinary, food and beverage, or related professional area.
  • 3 year of similar experience in a 5 star hotel or high profile restaurant or pastry kitchen.
  • Managing the production, costing and quality control of all pastry and bakery items in the hotel.
  • To develop profitable concepts and promotions for the hotels bakery outlet.
  • To train and supervise a brigade of bakers, chocolatiers, pastry & dessert chefs, ice carvers & kitchen artists etc.
  • Good command of English

E-COMMERCE ASSOCIATE

 

Responsibilities:

  • Driving online sales growth especially through corporate website.
  • To implement e-marketing (SEM, SEO, EDM) strategies to increase brand awareness.
  • Work alongside reservations team with the goal of maximizing revenue
  • Enable e-commerce sales efforts by effectively managing the front-end website experience, landing pages, content, product placement and overall merchandising experience
  • Monitor online travel agent rates and make recommendation to boost revenue.
  • Monitor Royal Cliff’s presence on the OTA including content and photos. Making sure Royal Cliff is in a competitive positioning.
  • Maintain excellent working relationships with online business partners and together come up with strong campaigns and promotions.
  • Making sure that all online partners adhere to rate parity so the room rates are consistent in all channels

Requirements

  • University graduate with at least 3.0 GPA in Mathematics, Statistics, E-Commerce, Information Technology, Marketing or any related field. Recent graduate with no work experience are encouraged to apply. Enjoy learning new ideas
  • Minimum of 2 years working experience in related field is an advantage
  • Strong analytical and organizational skills
  • Excellent Computer proficiency
  • Excellent command of English language
  • Fluent in another language especially Chinese and Japanese is a plus
  • Familiarity with Google Adwords, Analytics, SEO and SEM
  • Having a Google certificate is a plus
  • Good knowledge of computer programming languages
  • Enjoy working in a team environment
  • Hard working, enthusiastic and willing to challenge the status quo

EXECUTIVE SOUS CHEF (Royal Wing Suites & Spa)

 

Responsibilities:

  • Reporting to the Executive Chef, responsibilities and essential job functions include but are not limited to the following:
  • Consistently offer professional, friendly and proactive guest service while supporting fellow Colleagues
  • Manage all Kitchens in the absence of the Executive Chef
  • Create all food menus with the guidance of the Executive Chef
  • Complete daily market lists to ensure quality food ordering while maintaining budgeted costs
  • Meet with Storekeepers to ensure quality & par levels are maintained
  • Interact closely with the Catering department to assist in function menu co-ordination and meet with clients as required
  • Conduct daily shift briefings with all Sous Chefs
  • Ensure all kitchen Colleagues are aware of standards and expectations
  • Liaise daily with Outlet Managers and Sous Chefs to keep open lines of communication regarding guest feedback
  • Balance operational, administrative and Colleague needs
  • Ensure proper staffing and scheduling in accordance to productivity guidelines
  • Follow kitchen policies, procedures and service standards
  • Follow all safety and sanitation policies when handling food and beverage
  • Other duties as assigned

Qualifications:

  • Previous leadership experience in the culinary field required
  • Proven track record of cost control including food, equipments, labour and wastage to meet the goals and the hotel’s financial goals
  • Computer literate in Microsoft Window applications required
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

FRONT OFFICE MANAGER

Responsibilities:

  • Consistently offers professional, engaging and friendly service
  • Provides managerial support for Reception, Royal Service, Fairmont Gold and Guest Services in the daily operational duties for these areas
  • Consistently offer professional, friendly and engaging service
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • Other duties as assigned

Qualifications:

  • 2-3 years' experience in an Front Office position in a property or in a 5 star International hotel would be an advantage
  • College degree in Travel Industry Management or similar field preferred
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure
  • Good command in English
  • Good spoken and/or written knowledge of other languages will be an advantage
  • An operational knowledge and proficiency in Front Office Systems-Micros-Fidelio and Microsoft Office suite (Word, Excel, PowerPoint)

SOUS CHEF

Job Descriptions and Responsibilities

Responsible for the supervision of order and purchase, managing personnel within the kitchen department and overseeing all aspects of running the kitchens and personnel of 11 Restaurants and a large banqueting facility To assist and deputize the Executive Chef

Qualifications:

  • 2-3 years’ experience in an Sous Chef position in a large banquet facility property or in a 5 star International hotel would be an advantage
  • Good knowledge of Asian and Western cuisines
  • Must have knowledge about HACCP/ Food and Hygiene safety trained
  • Good command of English
  • Able to work under pressure with minimum supervision
  • Must be a good Team player with good leadership skills and is service-oriented
  • Must have knowledge about fundamentals of food and labour cost control
  • Must be a good team player and motivated and willing to lead colleagues
  • Basic computer knowledge is an advantage

SALES MANAGER – INDIA

Qualifications:

  • Proven record of sales experience, preferably in a hotel/travel agency
  • Good Bachelor’s degree in business, hospitality, marketing or related field
  • Advanced e-marketing / e-sales knowledge in the travel trade is a benefit
  • Excellent presentation skills
  • A team player willing to handle this challenging job that offers creativity and a great degree of independence
  • Good command of English and computer proficiency
  • Native Indian speaker
  • Exposure to India’s travel industry is a benefit
  • Basic skills and understanding of social media platforms in India

GUEST RELATIONS OFFICER - ENGLISH AND KOREAN

 

Responsibilities:

  • Consistently offers professional, engaging and friendly service
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • To action/deal with any complaints/queries expressed by guests
  • Other duties as assigned

Qualifications:

  • College degree in Travel Industry Management or similar field preferred
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure
  • Good command in English and Korean
  • Good spoken and/or written knowledge of other languages will be an advantage
  • An operational knowledge and proficiency in Front Office Systems-Micros-Fidelio and Microsoft Office suite (Word, Excel, PowerPoint)
  • Excellent communication skills to build relationships with guests and the hotel departments

GUEST RELATIONS OFFICER - ENGLISH AND RUSSIAN

 

Responsibilities:

  • Consistently offers professional, engaging and friendly service
  • Assist guests regarding hotel facilities in an informative and helpful way
  • Follow department policies, procedures and service standards
  • To action/deal with any complaints/queries expressed by guests
  • Other duties as assigned

Qualifications:

  • College degree in Travel Industry Management or similar field preferred
  • Highly organized, results-oriented with the ability to be flexible and work well under pressure
  • Good command in English and Russian
  • Good spoken and/or written knowledge of other languages will be an advantage
  • An operational knowledge and proficiency in Front Office Systems-Micros-Fidelio and Microsoft Office suite (Word, Excel, PowerPoint)
  • Excellent communication skills to build relationships with guests and the hotel departments

EVENTS COORDINATOR - ENGLISH AND INDIAN

 

Qualifications:

  • At least 3 years’ experience in hotel operations, convention and exhibition venue or related fields
  • Able to lead a team in organizing small, medium and large scale events, meetings and incentives
  • Customer oriented with highly developed organizational skills
  • Computer proficiency
  • Good command of English and Indian
  • Good command of Thai is preferred

EVENTS COORDINATOR - ENGLISH AND THAI

 

Qualifications:

  • At least 3 years’ experience in hotel operations, convention and exhibition venue or related fields
  • Able to lead a team in organizing small, medium and large scale events, meetings and incentives
  • Customer oriented with highly developed organizational skills
  • Computer proficiency
  • Good command of English and Thai
  • Good command of Thai is preferred

 

 

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