Important Update

RENOVATION AND UPGRADES FOR ENHANCED GUEST EXPERIENCE

IMPORTANT UPDATE

RENOVATION AND UPGRADES FOR ENHANCED GUEST EXPERIENCE

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Important Update

A chance to win a complimentary weekend stay

The Grand Hotel team is looking forward to embarking on an important chapter for our establishment. With a commitment to providing exceptional experiences for our guests, we are thrilled to announce an upcoming renovation and series of upgrades to our facilities. We invite you to contribute and take part in our exciting transformation. Please take a moment to complete our survey above for a chance to enjoy a free weekend in our updated sea-view rooms once they are completed.

Scheduled Renovation Period

The renovation is scheduled to commence on 20th May 2024 and is anticipated to be completed by 30th November 2024. These dates have been carefully chosen to minimize the impact on our guests and to ensure that the renovation process is as smooth as possible. For the facilities upgrade including the new lifts and restrooms, these are expected to be completed around the end of October 2024.

Scope of Renovation and Upgrades:

Guest Rooms & Suites: Our entire collection of over 200 accommodations, including the Grand Seaview Rooms, Regency Suites, and Junior Suites, will be extensively renovated to provide an unparalleled blend of supreme comfort, luxury, and contemporary style. The refurbishment will feature advanced in-room technology, popular streaming services, opulent furnishings, chic bathroom layouts, and decor that highlights the oceanic elements, to give a unique guest experience.
Public Toilets: The restrooms will be redesigned where technology will be integrated to elevate hygiene and convenience, including automatic soap dispensers, clear lighting and high-efficiency hand dryers. The layout will be thoughtfully planned to exude luxury, improve flow and accessibility, ensuring that these spaces are welcoming for all guests, including those with disabilities.

Good news: The redesign of the public toilets has been completed.

Elevators: Additionally, we’re upgrading our elevators which are designed to accommodate more guests at once, enhancing both efficiency and comfort. Each lift will be equipped with LED monitors to keep our guests updated on the latest news, events, and promotional offers. These elevators are engineered to operate silently, ensuring that the tranquillity of adjacent rooms remains undisturbed. The plan of completion is on 31st October 2024.

Update: Two of the new elevators have been upgraded and are ready to be used from today onwards.

Our Promise to Guests:

Minimal Disruption: We have gone to great lengths to ensure that the renovation work will cause minimal disruption to our guests. Noise and construction activity will be limited to certain hours of the day.
Enhanced Comfort and Experience: Post-renovation, guests can look forward to a significantly enhanced staying experience with us, marked by superior comfort, refined elegance, and cutting-edge facilities.

Communication with Guests:

We are committed to keeping our guests informed about the renovation process. Updates will be provided through our website, social media channels, and direct communications for upcoming reservations.

Special Offers:

To celebrate the completion of our renovation, we will be offering special promotional rates and packages. We hope to provide an opportunity for our guests to experience the new and improved Royal Cliff Grand Hotel at exceptional value.

Thank you for your understanding. We are confident that these upgrades will significantly enhance the guest experience and look forward to welcoming visitors to our newly revamped hotel. Should you have any questions or require further information, please do not hesitate to contact us at creative@royalcliff.com

Please fill out your details in the ‘guest form’ below and we will contact you once the renovation is finished and share with you the promotional packages and rates.