Royal Cliff Hotels Group Enhances Security Measures with Active Shooter Response Training

September 2026

Pattaya, Thailand – Royal Cliff Hotels Group employees recently enrolled in the specialised Active Shooter Response Training conducted by Pattaya Police in collaboration with the Hotel Security Association (HOSAT), further strengthening the hotel’s emergency preparedness and commitment to maintaining the highest standards of safety for guests, visitors and employees. In recognition of its excellence in security management and contribution to enhancing confidence in Thailand’s tourism industry, Royal Cliff also received the Hotel Security Recognition Award from HOSAT, presented by Dr. Phanuwish Issalam of the Thailand Institute of Occupational Safety and Health (Public Organisation).

The training was attended by members of the Royal Cliff Security Team and relevant hotel staff, with a focus on effective emergency response, communication and coordination in the event of a serious security incident. Participants received practical guidance on emergency procedures, evacuation protocols and the “Run, Hide or Fight” approach, alongside simulated exercises designed to strengthen decision-making and response capabilities in real-life situations.

Through this initiative, the Royal Cliff team continues to enhance its ability to respond promptly, professionally and effectively to unexpected situations. The practical exercises also help ensure that team members have a clear understanding of their roles and responsibilities, while strengthening their ability to coordinate with relevant authorities and surrounding community organisations when necessary.

At Royal Cliff Hotels Group, the safety and well-being of our guests and team members remain a top priority. By continuously investing in staff training and emergency preparedness, the hotel remains committed to providing a safe, secure and comfortable environment. These ongoing efforts give guests greater confidence that our professional team is well prepared to respond appropriately and effectively should an emergency arise.

Perched atop a 64-acre private estate with breathtaking views of the Gulf of Thailand, the Royal Cliff Hotels Group boasts four award-winning hotels, charming travellers from all corners of the world. Unlock a world of magical experiences with Royal Cliff’s curated promotions and packages at the ultimate luxury destination. Ensure your exceptional holiday by booking directly with Royal Cliff. Not only do we guarantee the best prices, but we also offer exclusive value-added extras to elevate your hotel stay. To secure the premium experience you deserve, visit www.royalcliff.com, call our Reservations at (+66) 38 250 421 ext: 2732, or drop an email to reservations@royalcliff.com.

For more information on the Royal Cliff Hotels Group, please visit www.royalcliff.com, www.facebook.com/royalcliff, www.instagram.com/royalcliff.

Royal Cliff Security Team and hotel staff taking part in the Active Shooter Response Training and being recognised with the Hotel Security Recognition Award from HOSAT for excellence in security management.
Pattaya Police and HOSAT providing guidance on emergency procedures, evacuation protocols and the “Run, Hide or Fight” approach.
Royal Cliff Hotels Group Enhances Security Measures with Active Shooter Response Training